Report a Road Problem

Report that pothole or crack now! The skin you save may be your own.

Every year our roads develop a new crew of potholes and cracks large enough to swallow your front wheel or give you a flat tire. Every year a few sewer grates get put in the wrong way, sand and gravel gets spilled on roads, bottles and broken glass appears. But if you report these cycling hazards to the proper authority they'll get fixed before you or someone else loses some skin or breaks some bones. Consider putting the numbers for where you travel most frequently in your cell phone so you can call in a problem as soon as you see it.

The table below should help guide you to the right agency to report a problem to. Many problems are corrected within 24-48 hours of being reported - you can make a difference!

Location of cycling hazard

Contact for road hazards

Contact for pathway hazards

City of Ottawa

  • all road hazards: potholes, sewer grates, glass, sand, animals, etc.

  • traffic control signal not responding to bicycle or yellow dots missing on road

  • problems with bicycle parking on city streets or at city facilities

3-1-1 or 613-580-2400 (24 hours) or

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

National Capital Commission

  • parkways

  • recreational paths

613-239-5555

613-239-5555

OC Transpo bus
Complaints or praise about dangerous or safe/courteous bus operation, and Rack & Roll availability.

613-842-3600 or
OC Transpo Customer Service Report

OC Transpo buses should not be on the paths!

Gatineau Park roads and trails 819-827-2020
613-239-5353 after hours

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